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Section B-7 Review Questions

Time to review Section B-7, “Implicit and Explicit Bias and Cultural Competency.”

There is one correct answer to each question.

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Question 1 of 4

1. Question

Unconscious thoughts and feelings are an example of:

Perceptions
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Implicit bias
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Explicit bias
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Discrimination
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Question 2 of 4

2. Question

When communicating with an individual who speaks limited English, a good technique is to:

Allow enough time for a response
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Speak loudly
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Use technical terms
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Address the translator only
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Question 3 of 4

3. Question

Which nonverbal actions may impact communication between people of different cultures?

Facial expressions
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Eye contact
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Gestures
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All of the above
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Question 4 of 4

4. Question

Which of the following is not an aspect of active listening?

Considering context
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Assuming you heard everything right the first time
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Rephrasing what was said
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Open-mindedness
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