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Section B-6 Review Questions

Time to review Section B-6, “De-Escalation and Interpersonal Communication Training.”

Please select the one right answer for each question.

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Question 1 of 4

1. Question

All of the following are benefits of practicing de-escalation except:

Positive impact on public trust.
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Reduced danger to security personnel.
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Positive impact on individual wellness.
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Is used by those who lack courage.
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Question 2 of 4

2. Question

What is not part of assessing a situation?

Determining if the situation poses a threat or risk to others.
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Determining if the company is going to lose money.
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Determining if the threat requires an immediate response.
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Determining if there is an imminent threat that requires action.
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Question 3 of 4

3. Question

De-escalation techniques attempted or utilized should be documented in appropriate incident reports.

True
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False
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Question 4 of 4

4. Question

The four concepts of de-escalation are self-control, effective communication, scene assessment and management, and force options.

True
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False
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